Privacy Policy
1. What Data We Collect
When you submit an inquiry or notification request through our website, we collect the information you provide: your name, email address, phone number, and any message you include. We also collect your email if you sign up for property notifications.
2. How We Use Your Data
We use your personal data solely to respond to your inquiries, confirm bookings, and send property notifications you have requested. Your data is never used for marketing purposes and is never sold or shared with third parties for commercial use.
3. Cookies
We use only strictly necessary cookies. This includes a cookie to remember your language preference so the website displays in your chosen language on return visits. We do not use tracking cookies, analytics cookies, or advertising cookies of any kind.
4. Third-Party Services
We do not use third-party analytics platforms or advertising networks. No data collected through this website is shared with advertisers or marketing platforms. Your information stays with us and is used only to deliver your service.
5. Data Retention
Inquiry data is retained for 12 months following your stay to allow us to maintain service quality and address any queries. Notification email addresses are retained until the relevant property becomes available and you are notified, after which they are deleted.
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to access the personal data we hold about you, to request corrections to inaccurate data, and to request the deletion of your data. To exercise any of these rights, please contact us at stays@jovanetic.com.
7. Contact
For any questions or concerns regarding this privacy policy or the handling of your personal data, please contact us at stays@jovanetic.com.